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Eventum

Submitted by doug on Fri, 2007-03-02 22:07.Productivity

Eventum is a user-friendly and flexible issue tracking system

eventum.mysql.org

Sat, 2005-09-24 21:00

mysql problem request tracking email workflow smtp

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Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

Eventum is used by the MySQL AB Technical Support (http://dev.mysql.com/support/index.html) team, and has allowed us to dramatically improve our response times. The source code is available through the GPL license.

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