[lopsa-discuss] tech contact at Amazon?
Fuat Baran
fuat at columbia.edu
Fri Dec 16 10:52:35 PST 2005
Have you tried calling customer support on the phone? Usually though,
if the first email gets a template response you can respond and say,
"no, you didn't answer my question, try again" and they'll take another
look. "Legally inclined" suggests much more frustration than a goofed
template response should generate. Perhaps you should take a deep
breath and count to ten before you pick up the phone--you'll probably
get a better result if you're not ranting.
US and Canada: 800-201-7575
Intl: 206-266-2992
--Fuat
On Dec 16, 2005, at 8:07 AM, Phil Pennock wrote:
> Hi,
>
> Sorry if this is the wrong mailing-list, but it's the best match I can
> find.
>
> Does anyone have a contact at Amazon for reporting bugs, please? I
> tried their email forms and got a stock response assuring me that the
> email I received did not originate from Amazon. (It did, it's a gift
> certificate, but if I were legally inclined I could make a good case
> for
> getting much more money from Amazon than my relative sent me). I just
> want to file a damned bug report without having it closed with an
> unrelated template reply.
>
> Thanks,
> --
> Knowledge is fundamentally elitist. It's not something you get to vote
> on,
> because 99% of the people don't have enough expertise in 99% of the
> topics to even vote responsibly. -- Craig A James
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