Long Description:

Inkscape supports many advanced SVG features (markers, clones, alpha blending, etc.) and great care is taken in designing a streamlined interface. It is very easy to edit nodes, perform complex path operations, trace bitmaps and much more. We also aim to maintain a thriving user and developer community by using open, community-oriented development.

because it is SVG compatible, you can display it in firefox which makes it very cross-platform. It doesn't have nearly as many stencils as Visio, though.

Long Description:

"Thyme is a robust, web-based calendar suite. It can be used as a personal planner, a company or organization's event calendar, an RSS gateway, an iCalendar service, an application embedded into your PHP enabled web site or intranet. Many people use it as a remote calendar, updatable by Mozilla Sunbird, Apple iCal, and other programs that support this. See our documentation section for more information on any specific feature."

· Track deadlines
· Schedule meetings
· Coordinate tasks
· Publish course availablity
· Share with friends and family
. Customizeable look and feel

Long Description:

Browser-Based Management

• Plans' interface is intuitive and easy to use.
• Online help is built into Plans.
• Multiple Calendars
• One installation of plans can support many calendars.
• Calendars can share information with each other.
• Each calendar is managed independently (unique password, custom options, custom look & feel).
• Multiple calendars running on the same installation of plans can be "embedded" in completely different websites.

Recurring Events

• Plans uses a powerful and flexible recurring event model.
• International Support
• Plans supports multiple languages.
• Weeks can start on days other than Sunday.
• Plans supports arbitrary date formats (mm/dd/yy, dd/mm/yy, etc.)

Database Support

Long Description:
Monket is an Ajax enabled online calendar. Drag and drop events to change dates, drag the start/end of an event to create multi-day events, create and edit events without refreshing the page, all with an iCal style interface. This release now works in all major browsers (Firefox, Opera, Safari, and Internet Explorer). IE support still has a few bugs, namely the previous/next month links not working, and the need to click on a multi-day event before you can resize it.

Info

Monket Calendar is coded in HTML, CSS, Javascript, and PHP. It is based on the premise of providing an Apple iCal style interface that is available wherever you are. The interface has been designed to make it as easy as possible to add/change/remove events and thereby reduce the frustration of using the browser for entering and managing data.

Long Description:

Basecamp is a web-based, collaborative project management tool that allows sharing of project data internally and externally.

"You can export your messages, comments, to-do lists, milestones, and time tracking data in XML format. Basecamp also offers an API that allows you to access your data from other tools that you use or create."

Basecamp is a hosted-tool much like gmail or google calendar. They do their own backups and security. Basecamp gives you a lot of permissions granularity for project access and updating.

Long Description:

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!

It is distributed under the GNU General Public License (GPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD, Mac OS 10.x and Windows.

The ((otrs)) company provides commercial services (e.g. support, consulting, training, pre-build-systems, etc.) for the OTRS (English and German).

Long Description:

Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

Eventum is used by the MySQL AB Technical Support (http://dev.mysql.com/support/index.html) team, and has allowed us to dramatically improve our response times. The source code is available through the GPL license.

Long Description:

From the RT webpage:

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.

Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.

Long Description:

Jira is a commercial product with some dispensements on usage freely in certain contexts.

Features

• Manage bugs, features, tasks, improvements or any issue
• A clean and powerful user interface that is easy to understand for both business and technical users
• Map your business processes to custom workflows
• Track attachments, changes, components and versions
• Full text searching and powerful filtering (customisable, saveable, shareable and subscribeable!)
• Customisable dashboards and real-time statistics
• Enterprise permissioning and security